FAQ for Advertisers

ACCOUNT ACCESS
  1. How do I create a Job Advertisers Account?
  2. What is a Job Advertisers Dashboard?
  3. What if I've forgotten my password?
  4. Can I login to EducationPosts.ie using by IPPN username and password?
  5. Can I provide/remove access to the school account for others in my school/organisation?
PAYMENT QUERIES
  1. When will my advert be activated?
  2. Can I view my credits, payments and transaction history?
  3. When do I pay for my advert?
ADVERT QUERIES
  1. How do I advertise a job post on EducationPosts.ie?
  2. How do I amend my school / organisation details?
  3. Can I amend a draft Advert?
  4. Can I upload an advert(s) but not submit it for activation?
  5. Can I amend an advert after I have made payment or it has been submitted?
  6. Can I upload a document or a link to our school / organisation personalised application form?
  7. How do I delete an active advert?
RE-ADVERTISEMENT
  1. I have advertised a Main / Supplementary panel advert for 5 days, can I re-advertise the same advert for a further 2 days?
SUPPORT
  1. If I have a query, how do I contact EducationPosts.ie?
SUMMER PROGRAMME PORTAL
  1. How do I use the Summer Programme Portal?
HOME BASED SUMMER PROGRAMME NOTICEBOARD
  1. How do I use the Home Based Summer Programme Noticeboard?

ACCOUNT ACCESS

How do I create a Job Advertisers Account?

Job Advertisers can create an account by either selecting the Register as a Job Advertiser  button on the home page or by selecting Register in the toolbar. You can then follow the steps to create a Job Advertisers account. 


If you are a new member of a school (principal etc) or need access to an existing school account, login to your EducationPosts.ie account and follow the process here. This will notify existing administrators of your access request. The administrators can then approve your access request if appropriate. If the request is not actioned by the administrators, it is sent to the Support Team for review.

 

What is a Job Advertisers Dashboard?

Once logged into your Job Advertiser account, you will see a personalised Job Advertisers Dashboard. Within this view, you can easily see all Draft, Pending, Active and Previous adverts posted by this account. You can easily amend your profile or billing details. You can create an advert across all levels and you can purchase credits.

 

What if I've forgotten my password?

Click on the Forgot Password link. This is located directly below the log-in registration section. Enter your email address and click submit.  An email will be sent to you that will enable you to reset your password. Please check your junk/spam folder as this email may sometimes be redirected.

 

Can I login to EducationPosts.ie using by IPPN username and password?

Principals and deputy principals of IPPN member schools can login to EducationPosts.ie by selecting Login in the toolbar and then selecting the purple button Login as IPPN Member. A new screen will appear where you can input your IPPN username and password. Once you submit your credentials correctly, you will be reverted back to the Advertiser Dashboard. 



Can I provide / remove access to the school account for other users in my school / organisation? 

You can invite individuals to create a profile under your account which gives them the ability to create adverts for your school / organisation.

Access the Advertiser Dashboard > Profiles > Add another Profile to your Account. Enter the name and email address and Send. An email will be sent directly to that individual inviting them to create a new profile within your school / organisation. The same billing details will apply.


To remove a user from the school account, access the Advertiser Dashboard > Profiles > Edit next to the existing user > Remove and Save.

Note: If a user is an IPPN Member, they may still have access to the school account if their membership is linked to your school. Please contact IPPN directly for assistance.


PAYMENT QUERIES

When will my advert be activated?

Existing Users

Adverts activate automatically by the system after approximately 30 minutes and are published on the website according to the chosen requested Activation Date. The ‘Visible From’ column on the dashboard shows the date the advert will be visible on the website.


During the 30 minute window, a pending advert can be replaced with a new draft advert by clicking on the pending advert and selecting ‘Replace Advert’. Alternatively, choose ‘Cancel Submission’ to cancel the advert and refund the credit to your account. If you need to delete an advert after the 30 minute window has passed, please see question 15.


New Users

New accounts on EducationPosts.ie will have their first advert manually approved by the Support Team. Adverts are activated every 3-4 hours during office hours in order of receipt (9:00am – 5:00pm, Monday to Friday). Adverts uploaded outside of these times, or during public holidays, will be reviewed the next working day.


Can I view my credits, payments and transaction history?

Credits are visible under 'Billing' on the Advertiser Dashboard. Invoices and Receipts are available to view and download under Billing > Payment History. Select the Payment ID and Download to view the details. Transaction details are available under Transaction History. 


When do I pay for my advert?

Payment for all adverts need to be processed before your advert is submitted. Payment is made at the Checkout point. Your advert can only be reviewed and approved after payment has been processed. Payments can be made via Credit Card or PayPal.



ADVERT QUERIES

How do I advertise a job post on EducationPosts.ie?

Job Advertisers will need to create a Job Advertiser account, and an Organisation before an advert can be uploaded. Once an account is activated, Job Advertisers can select the Advertise button on the toolbar or select the relevant level in the site footer or you can go to the Advertiser Dashboard and select Create an Advert. You can then follow the steps and input the relevant information to upload your job post details. Adverts can be visible on the website for a maximum of 42 days.


How do I amend my school / organisation details?

In the Advertiser Dashboard, select My Organisation(s) and then identify the relevant school / organisation that you need to amend. Under the 'Actions' column, select 'Edit School', make the required changes (such as uploading a logo or school crest), and click 'Save'.


Alternatively, on the 'Advert Preview' page when creating an advert, select '(modify)' next to 'School Details' on the advert to amend the school details.


Can I amend a draft Advert?

You can amend draft adverts within the Advertiser Dashboard by selecting the relevant advert under the Drafts tab. You will then be able to preview the advert. Scroll down and select Modify Advert. You can make the necessary changes and click Continue.



Can I upload an advert(s) but not submit it for activation?

Draft adverts are available in the Drafts tab until you proceed to checkout. You can email or print a draft advert for further review should you wish to so by selecting the relevant advert to Preview Advert and then select the download to PDF button or Share to your email. 


Can I amend an advert after I have made payment and/or it has been submitted?

Existing Users can 'Replace Advert' or 'Cancel Submission' of a pending advert within 30 minutes of submitting to the website. A credit will be refunded to the account to re-advertise. It is imperative to ensure that the information within the advert is accurate prior to submitting.

Amendments cannot be made to adverts outside the 30 minute window. If an advert is deleted, the EducationPosts.ie credit will not be refunded to the account. An additional credit/purchase will be required to re-advertise.


New Advertisers

Amendments cannot be made to adverts once you have submitted your advert for approval and payment has been processed. It is imperative to ensure that the information within your advert is accurate prior to submitting it for approval. If amendments are required after this point, a new advert will need to be uploaded and the previous advert will need to be deleted.


Can I upload a document or a link to our school / organisation personalised application form?

Job Advertisers can upload a URL link to an application form on their own website. Alternatively, you can upload a PDF document to your advert. Job Seekers will download the document to their own device before completing.


How do I delete an active advert?

In the Advertiser Dashboard, select the Active tab and the advert that you want to delete. Select the red Delete button on the top right and follow the steps. Please note, deleting an advert removes all information about the advert (including Applicant details on Portal adverts). This cannot be undone.



RE-ADVERTISEMENTS

I have advertised a Main/Supplementary panel advert for 5 days. Can I re-advertise the same advert for a further 2 days?

Some job adverts, including Main / Supplementary panel adverts at primary level, can be re-advertised via the Advertiser Dashboard. Main and Supplementary panel adverts can initially be advertised for 5 calendar days and payment made on this advert. Should you need to advertise the post for an additional 2 days after the original advert has expired, you can do so without incurring a further cost.


This can be done within your Advertiser Dashboard by selecting the original advert in the Expired tab. Once in full advert view, select the red Re-advertise button to the top right and follow the steps provided. If the advert is not yet Expired, it cannot be re-advertised. Only the closing and commencement date can be amended when re-advertising. Note: Currently, it is not possible to re-advertise adverts that have been created using the online applications portal.


SUPPORT

If I have a query, how do I contact EducationPosts.ie?

EducationPosts.ie is a web based service and all queries need to be submitted via email. Access the Contact Us form on the ABOUT tab. Emails are answered in order of receipt between 9:00am and 5:00pm Monday to Friday. Queries submitted outside of these times, or during public holidays, will be reviewed the next working day.


SUMMER PROGRAMME PORTAL

How do I use the Summer Programme Portal? THIS PORTAL IS NOT CURRENTLY AVAILABLE.

1. Schools must register their interest on the Department of Education website. 

2. Eligible schools are given access to view the portal.

3. Eligible schools can access the portal by selecting 'Search' > 'Summer Programme Portal' on the toolbar on EducationPosts.ie. Schools can view the notices posted by eligible Job Seekers, and contact the Job Seekers using the provided details. Schools cannot post notices on the portal.


HOME BASED SUMMER PROGRAMME NOTICEBOARD

How do I use the Home Based Summer Programme Noticeboard? THIS NOTICEBOARD IS NOT CURRENTLY AVAILABLE.

The Home Based Summer Programme Noticeboard is used by Teachers and SNAs to post their availability, and by Parents to post their notices. Parents/guardians will use this information to contact job Seekers about vacancies. The Noticeboard is not suitable for use by schools.


Create a Notice - Register as a Job Seeker or Login to your Job Seeker account. Access Noticeboards > choose the relevant noticeboard > select New Notice (e.g. select 'New Home Based Summer Programme Notice'), read and accept the disclaimer, and complete the steps. Notices are active for a minimum of 10 working days


Delete a Notice - To delete a noticeboard, access My Account > My Notices > select the relevant notice > select Delete.